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Terms of Sale

At Lynn’s we believe that honesty and transparency are cornerstones of good business and developing family-like relationships with our guests. If you are contemplating a return or exchange these are our standard terms.

Stock Items

  • You may cancel your order for a full refund at any time before its ships.

Please contact the store directly to see where your order is in the shipping process.

Special Order Items

  • SPECIAL ORDERS ARE NOT REFUNDABLE AND ALL SALES ARE FINAL

An item is special order if we don’t normally stock it, but we ordered it for you. An item is also special order if you customize it, or order a variation of the item we don’t normally stock.

Mattress, Boxsprings, Adjustable Bases

  • MAY NOT BE RETURNED OR EXCHANGED
  • THE LYNN'S SLEEP SATISFACTION PLAN (SSP) IS AVAILABLE AT TIME OF PURCHASE
    • COPY OF SSP IS AVAILABLE IN STORE & ONLINE
    • SSP PROVIDES A WAY TO EXCHANGE YOUR PREMIUM MATTRESS

Eligible Returns & Exchanges

  • MERCHANDISE ARRIVES DAMAGED OR INCORRECT ITEM SHIPPED
    • FULL REFUND
  • EXCHANGE
    • NO restocking fees for EXCHANGES OF STOCK ITEMS
    • SHIPPING, DELIVERY, SERVICE FEES ARE NOT REFUNDABLE
  • CUSTOMER CANCEL (changed mind, doesn’t fit, match or wrong size etc.)
    • REFUND LESS FEES
    • 25% RESTOCKING FEE
    • SHIPPING, DELIVERY, SERVICE FEES ARE NOT REFUNDABLE